myBusiness is the TIM customer area for companies: useful, simple, reliable.
Discover the advantages of online services: always keep an eye on consumption and check your expenses at all times, consult the status of active lines and services, manage the various options designed for you and find the solution to technical problems or support for product configuration
This Site uses third-party analytics cookies in order to collect aggregate information about the number of users and how they visit this Site. If you want to know more or deny consent to all or some cookies click here click here. If you access any of the items below or close this banner, you agree to use cookie
This is an information given, according to articles 13 and 122 of the Code on the protection of personal data (Legislative Decree no. 196/03, the c.d. Privacy Code) and the general provision of the Guarantor of 8 May 2014 in the matter of cookies, to those who connect to the site myBusiness by TIM S.p.a.
The information is provided only for the website mentioned above (hereinafter "Site" or "this Site") and its possible sub-domains, but not for other websites that may be consulted by the user through appropriate links.
The above site is owned and managed by TIM S.p.a.
Telecom Italia ensures compliance with the legislation on the protection of personal data, in line with the requirements of the Telecom Italia Group’s Code of Ethics.
The computer systems and software procedures responsible for the operation of this Site acquire, in the normal exercise, certain personal data that are transmitted implicitly in the use of Internet communication protocols.
This information is not collected in order to be associated with identified data subjects, but by its nature could, by processing with data held by third parties, enable users/visitors to be identified (e.g. IP address, computer domain names used by users who connect to the site, code indicating the response status given by the server, browser type, etc.).
These data are used only for statistical information (therefore they are anonymous) and to control the proper functioning of the Site. The data on the web contacts are not kept, however, over six months, except for any investigation of computer crimes against the site.
No data from the web service will be communicated or disseminated.
General information on cookies
The cookie are small text files that the websites visited by users send to their terminals (usually to browser), where they are stored and then retransmitted to the same sites at each subsequent visit via the same terminal. Moreover, every site can allow the transmission of c.d. cookie by "third party", that is those generated by websites other than the one that the user is visiting (through objects in it present such as banners, images, maps, sounds, specific links to web pages of other domains).
Depending on their duration, they are distinguished in cookie session (ie those temporary and automatically deleted from the terminal at the end of the navigation session, closing the browser) and in cookie persistent (ie those that remain stored on the terminal until their expiry or deletion by the user).
The cookie have different purposes. They are first used for the transmission of the communication or to provide the service requested by the user more precisely they allow to enable and optimize the operation of the website, perform computer authentications and prevent abuse, monitor sessions, improve the user browsing experience, for example, keeping the connection to reserved areas active while browsing through the pages of the site without the need to reinsert User-Id and password and storing specific information about the users themselves (including preferences, browser type and computer used).
The above cookie are called "technical" (for their use the user’s consent is not necessary), because without them some of the above mentioned operations could not be performed or would be more complex and/or less secure.
This Site may use session cookies and persistent cookies. The types of cookies directly generated by this Site are:
cookie "technical", used for: a) l'the execution of purchases of services/products online (management of the "shopping cart" storing the selected products) and the relative payments; b) the authentication and management of a navigation session (for example, to identify and validate the user for access to the Reserved Area); c) safety purposes (e.g. to account for failed login numbers identifying possible authentication abuses and preventing fraud); d) customization of the user interface (e.g. to record user preferences such as language, currency, page display format, connection area); d) better usability of the site and its audio-visual content (e.g. by running flash player programs); e) the proper functioning of the connection (e.g. addressing between multiple servers in an appropriate way the requests of the user
This Site also allows the transmission to the user’s terminal of third-party cookies, with which Telecom Italia collaborates. Telecom Italia is limited, as technical intermediary, to send these cookies, but does not manage their operation (therefore it does not have control and access to the information provided/acquired) as their functioning is the responsibility of the third parties. For these cookies, you can access the information and the forms to obtain the consent of third parties, by clicking on the links below. The third parties are:
whose services Telecom Italia uses to collect aggregate information/statistics on users visiting this Site. is used the Google Analytics service provided by Google. The Google Analytics service provided by the Google company is used (http://www.google.com/policies/privacy/); the Adobe Omniture Sitecatalyst service (http://www.adobe.com/privacy/analytics.html) and the AdForm service (http://site.adform.com/privacy-policy/en/).
Management of choices on cookie
Cookies can be managed by the user through his browser.
The user can manage his own preferences related to cookies through the functionality present in the common browsers (Internet Explorer, Mozilla Firefox, Google crome, Apple Safari), that allow to delete/remove cookies (all or some) or to change the settings of the browser itself so block the sending of cookies or to limit it to specific sites (compared to others). You can know how to configure browser settings (normally accessible from the bar "Tool") by going to the web pages of "Support" (also identifiable through a common search engine).
Disabling cookies does not in itself preclude the use of the services of the Website; however, if all cookies, including technical ones, are deleted/blocked, some operations could not be performed or would be more complex and/or less secure, such as for the execution of activities within the Reserved Areas of the Site (the cookies allow in fact to make and maintain the identification of the user within the session).
If users/visitors, by connecting to this site, send their personal data to access certain services, or to make requests by e-mail, this involves the acquisition by Telecom Italia of the address of the sender and/or any other personal data that will be processed exclusively to respond to the request, or for the provision of the service.
Personal data provided by users/visitors will be disclosed to third parties only if the communication is necessary to comply with the requests of users/visitors themselves.
The processing is carried out by means of computer and telematic tools and/or manually (e.g. on paper) for the time strictly necessary to achieve the purposes for which the data have been collected and however, in accordance with the relevant legal provisions.
Apart from what is specified for the navigation data, users/visitors are free to provide their personal data. Their failure to confer may only result in the impossibility of obtaining what is requested.
The Data Controller is TIM S.p.A. – with headquarters in Via Gaetano Negri, 1 - 20123 Milan. The updated list of Managers is available on www.telecomitalia.com, http://www.telecomitalia.com/tit/it/footer/Privacy.html.
Within the Company, user/visitor data may be processed by employees of the Functions indicated in the above list. These employees act as representatives under the direct authority of the respective Data Controller.
Users/visitors have the right to access the data concerning them at any time and to exercise other rights (request the origin of the data, the correction, updating or integration of inaccurate or incomplete data, or the deletion or blocking for those processed in violation of law, or still oppose their use for legitimate reasons) provided by Article 7 of the Privacy Code, by contacting the telephone number 800.191.101 free of charge.
For further information on privacy (l’information on the processing of personal data to customers, in which among other things are shown the references useful to contact Telecom Italia, the lists of Data Processors, l’informative and questionnaire on new telephone directories, etc.) clicca qui